Your view: will we ever get rid of ‘Microsoft’ scam calls?
Once again, mention of the ‘Microsoft’ scam call got you all talking this week. From funny ways to waste the scammers’ time, to deciding who should deal with this problem, we round up your responses....
View ArticleMore than a nuisance: the serious side of nuisance calls
You might think nuisance calls are just a passing annoyance. But, for many, unsolicited phone calls are more than just a nuisance. We’ve heard form vulnerable people who find these calls distressing...
View ArticleMistaken identity – ever felt misled by a caller?
We’ve heard from readers who’ve been conned into paying hundreds to ‘Microsoft support’ scam callers. Over a fifth of Brits have had one of these calls, but there’s another, albeit less serious, type...
View ArticleYour view: no more nuisance calls
In March we set a 12-week deadline for the regulators to crack down on nuisance calls and texts. Time’s up! We’re now calling on the government to take action. Here are some of your latest nuisance...
View ArticleAre nuisance callers branching out to the Green Deal?
Our Calling Time on Nuisance Calls and Texts campaign reached another milestone today, with the ICO issuing two fines to companies making nuisance calls to people registered with the TPS. Both...
View ArticleCompanies that ignore the TPS are treading a fine line
The ICO has fined Manchester-based energy firm Tameside Energy Services £45,000 for nuisance calling people registered with the TPS. Are you still bombarded with nuisance calls despite signing up to...
View ArticleNuisance calls & texts: we can’t hear you Ed Vaizey MP!
It’s been a month since we asked the government to call time on nuisance calls & texts. In this open letter to Communications Minister Ed Vaizey, we ask him to answer the calls of the 75,000 who...
View ArticleWatch out for the pension liberation monster
The latest scam to emerge comes from companies offering you early access to your pension savings. So if you receive a call or text about pension liberation, avoid it at all costs! Over the past few...
View ArticleDon’t let nuisance callers get away with it – complain!
It’s fair to say that most of us hate nuisance calls and texts. Yet less than a fifth of us actually make an official complaint. And much of the problem is because we don’t know how to complain, nor...
View ArticleNuisance calls & texts: the government has heard your calls
Almost 82,000 of you have called for action on nuisance calls and texts. And the government has finally heard you loud and clear – it’s announced a crackdown on this menace. Do the government’s plans...
View ArticleLee Beaumont calls cold callers’ bluff with an 0871 number
Our Which? Convo regular Lee Beaumont’s story of using a premium rate 0871 number to charge nuisance callers has gone global. How do you deal with nuisance callers? Many of you have told us about the...
View ArticleBT’s Caller Display: would you pay to know who’s calling?
BT has announced a range of price rises for its home phone and broadband customers. The telecoms provider is also going to introduce charges for some of its free services, including Caller Display…...
View ArticleYour view: purrrlease stop nuisance calling
Nuisance calls haven’t hung up just yet. You’re still being bombarded, and we’re still campaigning on your behalf. Here’s a round up of your recent cold call trials from our Facebook page and Which?...
View ArticleMike Crockart MP: support my Bill to stop nuisance calls
Edinburgh West MP Mike Crockart has published a Private Member’s Bill to tighten the regulation of nuisance calls and texts. In this guest post Mike Crockart explains more about his Bill and how you...
View ArticleNew nuisance calls report rings in the changes
The All Party Parliamentary Group’s inquiry on nuisance calls today published its recommendations. In this guest post, the group’s co-chair Alun Cairns explains what they think should be done to tackle...
View ArticleTalkTalk: why we launched a nuisance calls blocking service
One way to stop the scourge of nuisance calls is to block them before your phone even rings. In this guest post, TalkTalk’s CEO explains how and why they’ve introduced a service to block calls at a...
View ArticleHave you been called by a ‘BT technical support’ phone scam?
Has the ‘Microsoft technical support’ phone scam evolved? Is it now the ‘BT technical support’ scam? We’ve heard from people who’ve been called… and we want to see whether there are more of you out...
View Article‘Regulators must punish more nuisance callers’
The Culture, Media and Sport Select Committee today published its nuisance calls report. In this guest post, the Committee’s Chairman, John Whittingdale MP, outlines their recommendations. Most of the...
View ArticleCracking down on rogue claims handlers and shoddy service
Have you ever followed up one of those calls or texts from a firm saying they can help you with your claim for PPI compensation or an accident you may have had? Quite a few people have done this and...
View ArticleThe BT phone scam continues…
The BT phone scam doesn’t appear to be going away anytime soon. Like the Microsoft scam, an ‘engineer’ informs you that your computer is running slowly and then tries to convince you to hand over money...
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